FAQs
What happened to your Etsy Storefront?
As of late 2024, my Etsy shop still remains up and open. While I throughly enjoy the ease of the platform and flow of customers there, it has become tougher to sell items labeled under “a certain artist’s name” there due to strict policy. My products are made 100% out of inspirations and I have respect for the copyrights, however I believe if that base design is inspired and/or drawn from the start, my work is still considered my work.
My item arrived damaged. What's your replacement policy?
If this ever becomes the case, I'm sorry! Please note that I pack each and every order with care. If your order arrived damaged, please message me photo proof of the damaged product and if applicable, the shipping envelope/box it came in. Depending on the item's current inventory, a replacement may be possible. If not, a full refund or store credit of the item alone will be distributed.
What is your return policy?
I’m so sorry the item(s) didn’t meet your satisfaction. I accept returns and there’s two ways to complete this. One, you return the item to the same return address seen on the label of your package. Once the product returns, I will quality check it. If all is good, you’ll receive your refund 100% in your choice of original method of payment or in a form of store credit/gift card. Or two, receive a return label from me, however the amount it cost will be deducted from your total refund.
Do you make the products yourself?
No, I partner with manufactories and they help make the finishing product. I do everything else from the base design, bulk ordering, sorting, packaging and mailing out every single order. Each product though, are designed with so much thoughts and manufactories are well researched in advance in order to meet the best quality possible.
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