FAQs
What happened to your Etsy Storefront?
As of 2025, my Etsy has closed. While I throughly enjoyed the ease of the platform and flow of customers there, it has become tougher to sell items labeled under certain tags.
My item arrived damaged. What's your replacement policy?
If this ever becomes the case, I'm sorry! Please note that I pack each and every order with care. If your order arrived damaged, please message me photo proof of the damaged product and if applicable, the shipping envelope/box it came in. Depending on the item's current inventory, a replacement may be possible. If not, a full refund or store credit of the item alone will be distributed.
What is your return policy?
I’m so sorry the item(s) didn’t meet your satisfaction. I accept returns and there’s two ways to complete this. One, you return the item to the same return address seen on the label of your package. Once the product returns, I will quality check it. If all is good, you’ll receive your refund 100% in your choice of original method of payment or in a form of store credit/gift card. Or two, receive a return label from me, however the amount it cost will be deducted from your total refund. The choice is up to you upon contacting me to begin the process.
I remember a certain pin/product up on your Etsy; why is it not on your website?
I am still in the process of adding all my inventory up on the website, so there’s a chance I’ve yet to put it up. Send me a message to see if it’s still available and we can start a personal order going forward! Otherwise, it could also be out of stock.
Do you make the products yourself?
No, I partner with manufactories and they help make the finishing product. I do everything else from the base design, bulk ordering, sorting, packaging and mailing out every single order. Each product though, are designed with so much thoughts and manufactories are well researched in advance in order to meet the best quality possible.
Do you offer free shipping?
Domestic Orders over $50 and International Orders over $100 will unlock free shipping at checkout.